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Bag Habits (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or shop with us.
1. Information We Collect
When you interact with us, we may collect the following information:
a. Personal Information
- Name
- Email address
- Shipping/billing address
- Phone number (optional)
- Payment details (processed securely via third-party services)
b. Non-Personal Information
- Browser type
- IP address
- Pages visited
- Time spent on site
- Referring website
2. How We Use Your Information
We use your information to:
- Fulfill and ship your orders
- Send order updates and tracking info
- Respond to customer service requests
- Personalize your shopping experience
- Improve our website and services
- Comply with legal obligations
We do not sell or rent your personal information to third parties.
3. Payment Security
All payments are processed via secure third-party platforms (e.g., Shopify Payments, PayPal). We do not store your payment card information on our servers.
4. Cookies
Our site uses cookies to enhance your browsing experience. Cookies help us remember your preferences and analyze website traffic. You can manage or disable cookies through your browser settings.
5. Third-Party Services
We may use trusted third-party tools to support our business, such as:
- Payment processors
- Shipping providers
- Email marketing platforms
- Analytics tools (e.g., Google Analytics)
These providers only receive the data necessary to perform their services and are required to protect your information.
6. Your Rights
Depending on where you live, you may have the right to:
- Access the personal data we hold about you
- Request corrections or deletions
- Opt out of marketing communications
- Limit or object to data processing
- File a complaint with a data protection authority
To make any of these requests, email us at customerservice@bag-habits.com.
7. Data Retention
We keep your personal information only as long as needed to fulfill the purposes described in this policy (including legal, accounting, or reporting requirements).
8. Protecting Your Data
We implement reasonable security measures to protect your personal information. However, no online transmission is 100% secure. By using our site, you acknowledge and accept this risk.
9. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect data from minors. If you believe a child has provided personal information, please contact us and we will delete it promptly.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Your continued use of our site constitutes your acceptance of the updated policy.
11. Contact Us
Got questions? We’re here to help.
Email: customerservice@bag-habits.com
Instagram: @bagxhabits
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