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1. Authenticity Guarantee
- We take authenticity seriously! Every bag we sell goes through a rigorous authentication process using a combination of expert in-hand verification, AI-powered authentication technology, and third-party authentication services when needed. We carefully inspect the stitching, materials, serial numbers, heat stamps, and brand-specific details to ensure every piece is 100% authentic.
- We’re committed to providing genuine, high-quality designer bags, so you can shop with confidence
2. How We Source Items
- We source our handbags from a network of trusted suppliers, private collectors, and luxury resale platforms to ensure authenticity and quality. Each piece is carefully curated through consignment, estate sales, boutique buyouts, and fashion enthusiasts looking to refresh their collections. We aim to bring authentic, on-trend designer bags at the best value while promoting sustainable fashion.
3. Refunds and Returns
- All items are final sale; once your order is placed, you may not cancel your order.
- We take great pride in accurately representing the items we sell, providing clear descriptions, and thoroughly assessing their condition. Please keep in mind that vintage items are often subjective in terms of condition, and different people may have varying standards for what is considered acceptable. Unless otherwise stated, all items are pre-owned, meaning some signs of wear are to be expected.
- Once an item leaves our possession, we are not liable for any damage that may occur during transit. If you need assistance caring for your item, we’re happy to provide tailored advice based on the material and its specific needs.
- If you have any questions about the condition of an item, feel free to reach out to us via Instagram DM or shoot us an email before purchasing. Our team is always here to help. Be sure to review all photos and descriptions carefully, as we do not allow order cancellations or changes after purchase.
- customerservice@bag-habits.com
4. Processing + Shipping
- Please note we require 2-3 business days to process your order before shipping
- If your package is returned due to an incorrect address or missed delivery, we'll contact you immediately to arrange a reshipment.
- Please note that the buyer is responsible for any redelivery charges. If there’s no attempt or response for redelivery, your order will be canceled, and a refund will be issued minus a 20% restocking fee.
- Here are the estimated delivery times for USPS:
- USPS Priority Mail Express: 1-2 business days
- USPS Priority Mail: 2-3 business days
- USPS Ground Advantage: 2-5 business days
5. Sourcing Inquiries
- For a $150 + shipping fee, we will source the perfect vintage designer goods tailored just for you! Whether you’re looking for a unique piece to add to your collection or hunting for that rare find, we’ve got you covered. With our expertise in curating high-quality, one-of-a-kind items, we’ll take the hassle out of your search and deliver something special straight to your door! Click to inquire.
6. Contact Us
- For questions or concerns, feel free to contact us! we aim to reply to all emails within 24-48 hours
- general order inquiries: customerservice@bag-habits.com
- press inquiries: bag-habits@bag-habits.com
- Alternatively, you can reach us via Instagram DM for the quickest response.